Refund & Cancellation Policy

Due to the perishable nature of homemade artisanal food and pickles, we cannot accept general returns once a package is delivered. However, customer satisfaction is our top priority!

1. Damaged or Tampered Shipments

If your package arrives with broken glass jars, oil leakage, or broken tamper-evident seals, please take a clear photograph or video and contact our support team at support@kavyasripickles.com within 48 hours of delivery.

2. Immediate Replacement or Refund

We will immediately ship a fresh replacement jar at zero additional cost or issue a 100% refund to your original payment method within 5–7 business days.

3. Cancellation

Orders can be cancelled free of charge before dispatch (within 4 hours of placing the order). Once dispatched, orders cannot be cancelled in transit.